[PDF.04he] An Anthropology of Services: Toward a Practice Approach to Designing Services (Synthesis Lectures on Human-Centered Informatics)

An Anthropology of Services: Toward a Practice Approach to Designing Services (Synthesis Lectures on Human-Centered Informatics)

[PDF.bk30] An Anthropology of Services: Toward a Practice Approach to Designing Services (Synthesis Lectures on Human-Centered Informatics)

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 | #2685535 in Books |  2015-03-01 | Original language:English | PDF # 1 |  9.25 x.27 x7.50l,.0 | File type: PDF | 116 pages

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||About the Author|Jeanette Blomberg is an anthropologist who has worked in high tech, corporate research contexts for over three decades-first at the Xerox Palo Alto Research Center (PARC), later at Sapient Corporation, and currently at IBM Research. Along the wa

This book explores the possibility for an anthropology of services and outlines a practice approach to designing services. The reader is taken on a journey that Blomberg and Darrah have been on for the better part of a decade from their respective positions helping to establish a services research group within a large global enterprise and an applied anthropology master's program at a Silicon Valley university. They delve into the world of services to understand both ...

You can specify the type of files you want, for your device.An Anthropology of Services: Toward a Practice Approach to Designing Services (Synthesis Lectures on Human-Centered Informatics)   |  Jeanette Blomberg, Chuck Darrah. I really enjoyed this book and have already told so many people about it!

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